Recruiting for South Dakota

Equity Trust announced that they will be opening a new call center in Sioux Falls, South Dakota. The office will be opening in September so HR has been busy recruiting! On Monday, three Equity Trust employees are traveling to Sioux Falls to conduct interviews for their new office. Equity Trust is hosting a Career Open House where they will conduct on the spot interviews.

This expansion has given me the opportunity to try my hand at recruiting. In order to prepare for my co-workers arrival in South Dakota, I am helping get the word out about our positions. Everyone has been working diligently to advertise our open Client Service Representatives positions in Sioux Falls. My co-workers are preparing newspaper ads, radio ads, and more. My task has been to recruit through social media. I have been posting on Facebook, Twitter, and LinkedIn to advertise the position openings.

I am quickly developing recruiting skills which is great experience for me. Our VP has set recruiting goals for us that we are on our way to meeting! I am excited to see the results. Time to get back to recruiting...

Presentation Planning

Our intern project presentation is coming up quick! Within the next week or so, we will be presenting our ETC Crisis Management Plan to the executives and management team here at Equity. All of us interns have been working hard to get everything that we need together and finalized!

We have divided up the presentation into several parts (one for each of us to present). We each made slides for out topic/topics and are in the process of merging these together into one presentation.

The interns from Berea will be in the Elyria office either the end of this week/beginning of next week so that we can all practice together in front of our project manager Joe and recruiter Tiffany.

Hopefully everything will work out as planned!

Pulling Together

I hope everyone enjoyed their long holiday weekend! So far this week, I've been working a lot on our Equity Trust Company blog. Even though my mentor and I had set up a content schedule for topics and when to post, there are always other things that come up. For instance, we like to incorporate various articles into general information to make it more interesting and provide something that clients and prospects can hopefully relate to. But there are times when a blog was not planned, and someone finds a really useful article to take advantage of using. Yet, other times, I have a plan to find an article that ties in with a certain topic, and it's not always an easy task to find one. Not being as familiar with the company as my mentor and manager are, sometimes it is a little more difficult for me to know the best sources to use. Thankfully, though, they are really helpful and keep an eye out for news stories and articles that will be useful for these blogs. I enjoy keeping up with our company's blog as it teaches me different approaches to use when writing for the public to read.

Home Stretch

Our intern Crises Management project is coming to an end. We have put in a great deal of time on this project and it is very rewarding to see it all come together. It can be very challenging to work in a group at times, but we have really learned a lot along the way about the most efficient and effective ways to work as a group. With any group project, we have had our share of disagreements, but the work and insight each team member has brought to the group is invaluable. We have the project just about complete and are looking to start practicing our presentation at the end of this week or early next week. It has been such a fun experience working with all the interns. When I was being interviewed I wanted to know if the internship at ETC had interactions between the interns or if you were more confined to your department. I was told that the internship would feature both and am pleased to say that is completely true. I love working on tasks or projects for operations, but our intern meetings are always something I look forward to.
I was able to get some clarity on my new project. Currently ETC offers an same day service to its clients for a fee. What we want to find out is if it would be beneficial to offer our clients different service levels such as two day service, three hour service, or things of that nature. This will require a good deal of research and some data analysis which I am looking forward to. It should be a little challenging, but after our intern project is complete, I plan on diving head on into my new project.

Crisis Management coming to an end

Today is going to be a busy day for the Crisis Management intern group project. We have a group meeting at 10:30 to go over any final problems or questions and then a meeting with our project manager Joe at 3. Today, we also have a deadline to turn in our powerpoint slides to the HR intern Leisa so she can put all the slides together in an orderly fashion and finalized, and then tomorrow Casandra (who is also in the Berea office) and I are going to the Elyria office to practice our presentation with our fellow interns and then later in the day with Joe and Tiffany (who is in charge of all of the interns) before our big presentaion next week with the executive board. The final product is really coming together and I am excited to present tomorrow for the first time!

Week 7 Update

The celebration of ETC’s 50 NPS score was wonderful yesterday! We all enjoyed all of the things that were put together for us. There was a piñata, cake, candy, and lots of food! Always a great time!

Today, I have been helping out with the month close by entering bank transactions for the reconciliation, along with updating the streamline and the payroll database with June data.

Currently, I am doing some research for our intern project. We are beginning the process of putting together our presentation for the executives and managers. We are going to start rehearsing next week! This project has required a lot of time and effort, but hopefully it will all pay off in the end!

The new accounting system that I have been implementing since the start of my internship will now be utilized in full force starting on Monday to create our June financials! I am very excited and hope that everything goes smoothly!

Hope everyone has a Happy Friday and 4th of July!!

Recognizing our Employees

In the HR department, the VP of HR has assigned all of us to increase communication and recognition at the offices by utilizing the white boards for company announcements. We will have two boards in the Elyria office, one for employee recognition and another for community announcements. The employee board will consist of employee celebrations, new hires, and department of the month. The community board will display all the events going on in and around our community. For example, we will post about Relay for Life, which we are participating in this weekend and any department announcements. The goal of the boards is to increase communication and recognition across Equity Trust. After we developed the boards themes we are now diving into the fun stuff- decorating and distributing bios. Each employee will fill out a biography filled with fun facts and questions to display on the board! I'm really excited to see how these turn out!