Presentations

As was already mentioned, ETC had an NPS score of 50.7 so we got a delicious catered lunch today! I personally really enjoyed the pinata as I love candy!

In the midst of all this excitement, I've also been diligently working on both my individual projects and the group intern project. The days and weeks keep quickly passing by, so we don't have too much longer before we present to the executive team. I plan to do a couple of practice rounds to ensure the presentations turn out as planned. Even after all of my projects are complete and the presentations have concluded, the presentations will be useful to keep as a summary of the 12 weeks I was here.

Tomorrow, I will be giving a free promotion offer to all of our loyal Facebook fans. I'm looking forward to any feedback we receive from it! It's great to see not only clients and prospects becoming fans of our page, but also interacting and networking with each other.

Projects and Lunches

My next few weeks are going to be very busy (as im sure the rest of the interns, in our last few weeks here) working on my sales and service excellence project which is pretty close to being finished as well as my project for our retail sales turnover rate where I will be sitting down with different behavioral assessment companies and finding out ways they can customize an assessment for us to help reduce our overall turnover ratio. As far as the group intern project goes its getting down to the end and I think its coming along rather well, we just need to get our presentation together. After getting all the information together for all of the projects I have been working on I am excited to see what the final brings!

Also!!!!!!!! I cant forget to mention that we get lunch today for having Equitys NPS be over 50, which is the highest it has ever been. And then tomorrow my department is having a pot luck! :) Im excited for lunch during these next two days and am glad to be an intern at such a friendly company.

Congrats ETC for NPS over 50!

Every other Friday here at ETC, the operations manager makes an annoucment about our NPS score. The NPS is a score that is determined by surveys customers fill out. However, since many people are taking Friday off for a long holiday weekend, the annoucment was made today! ETC's NPS score reached over 50, the highest it has been! Everyone was very excited for the company and each other. Again, just another way that shows how connected this ETC family is!

Because the score has reached above 50, all employees get breakfast in the morning along with a catered lunch in the afternoon and cake for dessert! ETC really cares about their employees and rewards them for all the hard work that they do.

It's little things like this that make me so happy I'm an intern at ETC!

Intern Project

All the interns are diligently working on our intern group project as our deadline quickly approaches. Our team has been working hard to prepare an excellent presentation for the executive team here at Equity Trust. Our project leader, Ryan, delegated tasks to each intern yesterday to ensure we have everything we need before presentation day! One of my responsibilities for the Crisis Management project is to prepare an overview statement for the executives and our PowerPoint presentation. Throughout this internship, I have learned valuable lessons on how to communicate with all levels of employees and time management skills. After all our hard work, I'm sure we will have a great presentation for the executive team!

Evaluations, Projects, and Research

I had my six week evaluation with my mentor, and it went really well. Even if I complete projects and in a timely manner, it's still nice to sit one-on-one and discuss the specific expectations with her. She's also really helpful in answering any questions I have about landing a job right out of college and useful advice to keep in mind. Although my first job will be a scary thing no matter what, you can never be too prepared and it's comforting knowing that I can always go to her for guidance.

The other interns and I had our weekly meeting today. Our project is really starting to come along and everything is being finalized in just enough time to get started on putting our final presentation together. We only have 2 weeks left until the deadline, and we've definitely come a long way with it. It will be so rewarding to show it to the executives.

So one of the minor details about my job that I find quite useful is the outside research I do. While posting on Facebook or writing for our blog, I often look for articles that relate to a certain topic I plan to write about. Doing this extra research really helps me to get a better understanding of not only what the company does, but also keeps me up-to-date with news in the economy. Being a business major, I know it's important to stay on top of current issues.

Officially half way

I still can't believe that my time here at ETC is half over. Today, I sat down with my mentor and had my 6 week evaluation. I really appreciate that ETC builds these evaluations into the internship. It is a great opportunity for you to sit down and discuss your performance with your mentor/manager face to face. This way, you know exactly where you stand, and everyone is on the same page. It also is nice to be able to have a moment of your mentor/manager's busy day to talk. They can ask you any questions they have and you are free to do the same. I really like the up front and open nature of ETC.
It has been an eventful week here at ETC. Wednesday, all five of us interns were treated to lunch at Elyria Country Club with executives Jeff and Rich Desich, and Michelle Lee. This was another great opportunity provided to us by ETC. We were able to speak openly with the three executives regarding our projects, careers, and even our personal lives. I doubt that many other companies would give such high treatment to their interns. Once again it really goes to show that ETC is more than a company, it is a family. This became more and more evident these last two days, as two highly regarded ETC employees worked their final days at ETC. One employee had his desk decorated with balloons, streamers, and a ball pit resembling that of Discovery Zone, while the other employee had numerous co-workers drop off cards and gifts to wish her luck. It is great to see that ETC more than just a job, it is a place where lifelong friendships are forged.
Our intern project is now moving along at a faster pace. We were able to delegate some tasks and get some deliverables done this week. It always makes you feel good when you have something tangible to show for your hard work. On a personal note, I was able to complete a small project this week and received another large one which will end with me making an executive presentation. This project should be a bit more challenging, but I'm really excited to take on the challenge.

Half Way Through!

Today is the end of the sixth week here at ETC, which means my internship is half way through! I cannot believe how fast time has flown by! The amount of knowledge that I have gained in the past six weeks is so great, and I am so thankful to have been given this opportunity with such a great company!

On Wednesday, Jeff and Rich Desich took all us interns out to lunch and we had a wonderful time! It was amazing being given the opportunity to sit down and talk with such well respected executives. We were given the chance to tell them about what projects we have been doing, along with informing them about our group intern project. They were also able to give us some good advice and answer questions we had for them. They shared with us the importance of hard work and dedication in any job you do. In the end, it will all pay off!

The second half of this week, I have been testing FRx to make sure it is fully functional. We are hoping full implementation by July 1! Since I have been generating reports, I have found some kinks that needed to be resolved. As I am finishing this project, I have a great sense of accomplishment and cannot wait until everyone can use this new software!

Well, time to get back to work!